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Promo Mechanics

A. Terms and Conditions – Astoria Current, Astoria Boracay, Astoria Palawan, Astoria Plaza, and Astoria Greenbelt

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. These terms and conditions apply to all offers unless specified otherwise.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Booking period: August 1, 2024 to June 14, 2025
  5. Stay period: August 1, 2024 to October 15, 2025
  6. The promo is not valid during peak season:
    • Christmas and New Year Season: December 23, 2024 to January 2, 2025
    • Chinese New Year: January 27 to February 2, 2025
    • Holy Week: April 17 to 20, 2025
  7. Elite Cardholders can avail of the following offers:
OutletOffer
Astoria GreenbeltOvernight stay for PHP 6,000.00 in a Standard Room
Astoria PalawanOvernight stay for PHP 7,400.00 in a Superior Room
Astoria CurrentOvernight stay for PHP 7,400.00 in a Standard Room
Astoria PlazaOvernight stay for PHP 7,400.00 in a One-Bedroom Suite
Astoria BoracayOvernight stay for PHP 9,400.00 in a Deluxe Room
  1. Rates are based on single or twin sharing accommodation.
  2. There is no minimum length of stay required.
  3. All guestrooms are strictly non-smoking.
  4. Standard check-in time for Astoria Current, Astoria Boracay, and Astoria Palawan is 2:00 PM, while standard check-in time for Astoria Plaza and Astoria Greenbelt is 3:00 PM. Standard check-out time for all properties is 12:00 PM. Request for early check-in/late check-out is subject to room availability.
  5. Prior reservation is required, and the guest shall be duly informed in advance if his/her desired booking period is unavailable. The guest may choose to book during a different alternate available period.
  6. All guests must provide copies of their government-issued IDs prior to entry to the hotel premises.
  7. Offer cannot be combined with any other promo and is non-transferrable, non-convertible to cash or gift certificates, non-assignable, and non-exchangeable.
  8. Offer cannot be used for group bookings.
  9. Offer includes room accommodation, breakfast, and hotel taxes only. There will be no service charge fee implemented.
  10. Other expenses incurred, such as room upgrades, will be charged to the guests’ accounts.
  11. Extra night(s) is allowed and will be charged to the cardholder's account based on the promo rate per night and must be paid in full at the time of check-in using an EastWest Bank credit card.
  12. To avail of the promo, cardholders must send an email or call with their complete information via the following contact details:
  1. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  2. In case of cancellation due to force majeure and pandemic travel restrictions imposed by the government, reservation may be rebooked within six (6) months. This is subject to room availability.
  3. Full payment is required at the time of booking using an eligible EastWest credit card.
  4. Only one amendment per booking is permitted. Furthermore, it must be made twenty-one (21) calendar days or more before the arrival date to avoid a no-show administration charge. A flat rescheduling fee of PHP 1,000 applies and will be charged to the card used to process the booking.
  5. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  6. The Astoria Group reiterates that EastWest Bank must secure prior approval from the former for any marketing collateral to be released in any medium in relation to the partnership. Further, EastWest Bank must comply with the following:

    a. Usage of published rates as a basis to calculate discount percentages is not allowed.
    b. Discount percentages cannot be included in the marketing materials.


Failure on the part of EastWest Bank to comply with the above-mentioned provision, shall be deemed as breach of contract, and EastWest Bank shall be liable for applicable damages, without prejudice to other legal remedies available for The Astoria Group.

  1. Issues related to the Astoria transaction should be directed to and will be resolved by Astoria.
  2. EastWest makes no representation for Astoria and all feedback regarding the quality of the goods and services provided should be directed to the respective merchant.
  3. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  4. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  5. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  6. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Astoria shall be conclusive with the approval of DTI.
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
 

B. Terms and Conditions – Mangrove Conference & Convention Center By Astoria

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. These terms and conditions apply to all offers unless specified otherwise.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025
  5. The promo is not valid during peak season:
    • Christmas and New Year Season: December 23, 2024 to January 2, 2025
    • Chinese New Year: January 27 to February 2, 2025
    • Holy Week: April 17 to 20, 2025
  6. A minimum spend of PHP 150,000 is required.
  7. A reservation fee of PHP 30,000 shall apply. This is non-refundable but is subject to move date depending on the availability of the venue.
  8. To avail of the promo, cardholders must send an email or call with their complete information via the following contact details:
  1. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Mangrove Conference & Convention Center By Astoria, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  2. Availability of offer is subject to change depending on the advisory of the IATF-EID.
  3. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  4. The offer is non-transferable and is not convertible to cash or gift certificates.
  5. Issues related to the Mangrove Conference & Convention Center By Astoria transaction should be directed to and will be resolved by Mangrove Conference & Convention Center By Astoria.
  6. EastWest makes no representation for Mangrove Conference & Convention Center By Astoria and all feedback regarding the quality of the goods and services provided should be directed to Mangrove Conference and Convention Center.
  7. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  8. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  9. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  10. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Mangrove Conference & Convention Center By Astoria shall be conclusive with the approval of DTI.
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. 10 EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
 

C. Terms and Conditions – Chardonnay Events Hall by Astoria

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. These terms and conditions apply to all offers unless specified otherwise.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025
  5. The promo is not valid during peak season:
    • Christmas and New Year Season: December 23, 2024 to January 2, 2025
    • Chinese New Year: January 27 to February 2, 2025
    • Holy Week: April 17 to 20, 2025
  6. A minimum spend of PHP 150,000 is required.
  7. A reservation fee of PHP 30,000 shall apply. This is non-refundable but is subject to move date depending on the availability of the venue.
  8. To avail of the promo, cardholders must send an email or call with their complete information via the following contact details:
  1. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Chardonnay Events Hall by Astoria, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  2. Availability of offer is subject to change depending on the advisory of the Inter-Agency Task Force for the Management of Emerging Infectious Diseases (IATF-EID).
  3. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  4. The offer is non-transferable and is not convertible to cash or gift certificates.
  5. Issues related to the Chardonnay Events Hall by Astoria transaction should be directed to and will be resolved by Chardonnay Events Hall by Astoria.
  6. EastWest makes no representation for Chardonnay Events Hall by Astoria and all feedback regarding the quality of the goods and services provided should be directed to Chardonnay Events Hall by Astoria.
  7. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  8. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  9. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  10. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Chardonnay Events Hall by Astoria shall be conclusive with the approval of DTI.
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph


D. Terms and Conditions – Minami Saki By Astoria

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. Cardholders will enjoy 10% off at Minami Saki at Astoria for a minimum single-receipt purchase of P3,000, and a maximum single-receipt purchase of P10,000.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025.
  5. Promo is not valid on these dates: 
    • Halloween Weekend: October 31, 2024 to November 2, 2024
    • Christmas and New Year Season: December 16, 2024 to January 2, 2025
    • Chinese New Year: January 29, 2025
    • Valentine’s Day: February 14, 2025
    • Holy Week (Holy Thursday to Easter Sunday): April 17-20, 2025
    • Mother’s Day: May 11, 2025
  6. These terms and conditions apply to all offers unless specified otherwise.
  7. Drinks, group meals, and special offers are excluded from this promo.
  8. This offer is valid only for dine-in transactions. This is subject to change depending on the advisory of IATF-EID.
  9. Reservation for dine-in transactions is strictly required. To avail of the promo, cardholders must reach out with their complete information via the following contact details:
  10. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Minami Saki By Astoria, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  11. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  12. The offer is non-transferable and is not convertible to cash or gift certificates.
  13. Issues related to the Minami Saki By Astoria transaction should be directed to and will be resolved by Minami Saki By Astoria.
  14. EastWest makes no representation for Minami Saki By Astoria and all feedback regarding the quality of the goods and services provided should be directed to Minami Saki By Astoria.
  15. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  16. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  17. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  18. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Minami Saki By Astoria shall be conclusive with the approval of DTI. 
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
 

E. Terms and Conditions – Parasol at Astoria Current

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. Cardholders will enjoy 10% off on ala carte dishes and room service at Parasol Restaurant at Astoria Current for a minimum single-receipt spend of P1,000 and a maximum single-receipt purchase of PHP 5,000.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025.
  5. Promo is valid only from Mondays to Thursdays, 10 AM to 5 PM.
  6. Promo is not valid on these dates: 
    • Halloween: October 31, 2024
    • Christmas and New Year Season: December 16, 2024 to January 2, 2025
    • Chinese New Year: January 29, 2025
    • Holy Thursday: April 17, 2025
  7. These terms and conditions apply to all offers unless specified otherwise.
  8. Drinks, group meals, and special offers are excluded from this promo.
  9. This offer is valid only for dine-in/room service transactions. This is subject to change depending on the advisory of IATF-EID.
  10. Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via:
    • Mobile: (+63) 985-789-8596
    • Landline: (+63 36) 288-1818 local 7722
  11. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Parasol, Astoria Current, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  12. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  13. The offer is non-transferable and is not convertible to cash or gift certificates.
  14. Issues related to the Parasol Restaurant at Astoria Current transaction should be directed to and will be resolved by Parasol Restaurant at Astoria Current.
  15. EastWest makes no representation for Parasol Restaurant at Astoria Current and all feedback regarding the quality of the goods and services provided should be directed to Parasol Restaurant at Astoria Current.
  16. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  17. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  18. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  19. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Parasol Restaurant at Astoria Current shall be conclusive with the approval of DTI. 
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph


F. Terms and Conditions – White Café at Astoria Boracay

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. Cardholders will enjoy 10% off on ala carte dishes and room service at White Café at Astoria Boracay for a minimum single-receipt spend of P1,000 and a maximum single-receipt purchase of PHP 5,000.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025.
  5. Promo is valid only from Mondays to Thursdays, 10 AM to 5 PM.
  6. Promo is not valid on these dates: 
    • Halloween: October 31, 2024
    • Christmas and New Year Season: December 16, 2024 to January 2, 2025
    • Chinese New Year: January 29, 2025
    • Holy Thursday: April 17, 2025
  7. These terms and conditions apply to all offers unless specified otherwise.
  8. Drinks, group meals, and special offers are excluded from this promo.
  9. This offer is valid only for dine-in/room service transactions. This is subject to change depending on the advisory of IATF-EID.
  10. Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via:
    • Mobile: (+63) 998-590-1160
    • Landline: (+63 36) 288-1111 local 7020
  11. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, White Café, Astoria Boracay, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  12. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  13. The offer is non-transferable and is not convertible to cash or gift certificates.
  14. Issues related to the White Café at Astoria Boracay transaction should be directed to and will be resolved by White Café at Astoria Boracay.
  15. EastWest makes no representation for White Café at Astoria Boracay and all feedback regarding the quality of the goods and services provided should be directed to White Café at Astoria Boracay.
  16. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  17. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  18. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  19. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and White Café at Astoria Boracay shall be conclusive with the approval of DTI. 
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph
 

G. Terms and Conditions – The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. Cardholders will enjoy 10% off on dinner buffet, dine-in menu, pastry display, coffee menu, bar chow, and room service at The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan for a minimum single-receipt spend of P1,000 and a maximum single-receipt purchase of PHP 5,000.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025.
  5. Promo for The Reserve, The Habitat, and Fine Nest, Rise & Roast, is valid only from Mondays to Thursdays, 10:00 AM to 5:00 PM. Promo for Halo Dome is valid only from Tuesdays to Sundays, 6:00 PM to 12:00 AM.
  6. Promo is valid for:
    • The Reserve’s dinner buffet and dine-in menu
    • The Habitat’s dine-in menu
    • Fine Nest, Rise and Roast’s pastry display and coffee menu
    • Halo Dome’s bar chow menu
  7. Promo is not valid on these dates: 
    • Halloween Weekend: October 31, 2024 to November 2, 2024
    • Christmas and New Year Season: December 16, 2024 to January 2, 2025
    • Chinese New Year: January 29, 2025
    • Valentine’s Day: February 14, 2025
    • Holy Week (Holy Thursday to Easter Sunday): April 17-20, 2025
    • Mother’s Day: May 11, 2025
  8. These terms and conditions apply to all offers unless specified otherwise.
  9. Drinks, group meals, and special offers are excluded from this promo.
  10. This offer is valid only for dine-in/room service transactions. This is subject to change depending on the advisory of IATF-EID.
  11. Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via the following contact details:
    • Mobile: (+63) 917-585-4435, (+63) 998-597-6831, (+63) 998-571-1625, (+63) 908-872-7931
    • Landline: (+63 48) 241-0083
  12. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, The Reserve, The Habitat, Fine Nest, Rise & Roast, Halo Dome, Astoria Palawan, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  13. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  14. The offer is non-transferable and is not convertible to cash or gift certificates.
  15. Issues related to The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan transaction should be directed to and will be resolved by The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan.
  16. EastWest makes no representation for The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan and all feedback regarding the quality of the goods and services provided should be directed to The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan.
  17. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  18. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  19. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  20. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and The Reserve, The Habitat, Fine Nest, Rise and Roast, and Halo Dome at Astoria Palawan shall be conclusive with the approval of DTI. 
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph


H. Terms and Conditions – Café Astoria

  1. The promo is open to all active EastWest Elite credit cardholders (“Cardholders”) in good credit standing*.
  2. Cardholders will enjoy 10% off on lunch buffet, dinner buffet, a la carte dishes, and room service at Café Astoria at Astoria Plaza for a minimum single-receipt spend of P1,000 and a maximum single-receipt purchase of PHP 10,000.
  3. Payment must be made using an eligible EastWest Elite credit card (Titanium, Platinum, World, and Infinite credit cards) to avail of the offer.
  4. Promo period: August 1, 2024 to June 14, 2025.
  5. Lunch buffet is available from Monday to Friday, while dinner buffet is available from Tuesday to Friday.
  6. Promo is not valid on these dates: 
    • Halloween Weekend: October 31, 2024 to November 2, 2024
    • Christmas and New Year Season: December 16, 2024 to January 2, 2025
    • Chinese New Year: January 29, 2025
    • Valentine’s Day: February 14, 2025
    • Holy Week (Holy Thursday to Easter Sunday): April 17-20, 2025
    • Mother’s Day: May 11, 2025
  7. These terms and conditions apply to all offers unless specified otherwise.
  8. Drinks, group meals, and special offers are excluded from this promo.
  9. This offer is valid only for dine-in/room service transactions. This is subject to change depending on the advisory of IATF-EID.
  10. Reservations are highly recommended. Cardholders are encouraged to call with their orders and complete information via the following contact details:
    • Mobile: (+63) 908-872-7964
    • Landline: (+63 2) 5335-1158
  11. Offer cannot be used in conjunction with other ongoing promos and discounts of EastWest Bank, Café Astoria, Astoria Plaza, Astoria Hotels and Resorts, Astoria Vacation and Leisure Club, Inc., and Stellar Vacation Club.
  12. In the purchase of goods and services which are on DTI-approved promotional discount, the senior citizen or persons with disability can avail of the promotional discount or the discount provided under the Expanded Senior Citizens Act of 2010 or the Magna Carta for Persons with Disability, whichever is higher.
  13. The offer is non-transferable and is not convertible to cash or gift certificates.
  14. Issues related to Café Astoria at Astoria Plaza transaction should be directed to and will be resolved by Café Astoria at Astoria Plaza.
  15. EastWest makes no representation for Café Astoria at Astoria Plaza and all feedback regarding the quality of the goods and services provided should be directed to Café Astoria at Astoria Plaza.
  16. By joining this Promo, the Cardholder confirms that he/she has read, understood, and agreed to the mechanics of the Promo including, but not limited to these terms and conditions.
  17. For any inquiry on the promo or concern on the card account, Cardholders may email cards@eastwestbanker.com.
  18. Terms and conditions indicated in the Terms and Conditions Governing the Issuance and Use of EastWest Credit Card shall apply.
  19. All questions or disputes regarding the Cardholder's eligibility for the promo shall be resolved by EastWest. In case of disputes relating to the promo, the decision of EastWest and Café Astoria at Astoria Plaza shall be conclusive with the approval of DTI. 
     

* Cardholders in good credit standing are those whose accounts are not delinquent, not under investigation due to suspected fraudulent activities, those with EastWest Credit Cards are not reported lost or stolen and those who have not otherwise, violated any of the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards.

Per DTI Fair Trade Permit No. FTEB-198252, Series of 2024.

For inquiries and feedback, you may call the EastWest 24-Hour Customer Service Hotline at (+632) 8888-1700 or e- mail cards@eastwestbanker.com. EastWest is regulated by Bangko Sentral ng Pilipinas. https://www.bsp.gov.ph

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