Get in Touch with Us
We are always happy to hear from you.
For inquiries and feedback, you may call EastWest's 24-Hour Customer Service at (632) 8888-1700 or get in touch with us through any of our channels.
Social Media
Stay connected with us on social media for the latest updates, promotions, and quick responses to your queries.
Drop us a Line
Stay in touch and let us know your thoughts, questions, or feedback. We're here to listen and eager to hear from you!
Prefer to talk to us?
For quick assistance, call our helpline. Our team is ready to help!
| 24 - Hour Customer Service Hotline | (632) 8888 -1700 |
| Domestic Troll - Free Hotline | 1 - 800 - 1888 - 8600 |
| US Toll Fee | 1-866-828 - 6296 |
| Corporate Office Trunk Line | (632) 8575 - 3888 |
EastWest Emails
Send us an email, and our team will promptly address your inquiries and provide the support you need.
| Customer Service | service@eastwestbanker.com |
| Credit Cards | cards@eastwestbanker.com |
| Consumer Loans (Auto /Home / Personal Loan) | csloans@eastwestbanker.com |
| Trust | trustmarketing@eastwestbanker.com |
| Service Quality | EWBFeedback@eastwestbanker.com |
| Human Resources | careers@eastwestbanker.com |
| ID & Password Support | service@eastwestbanker.com |
Store Feedback
We value your opinion! Tell us about your experience by scanning the QR code below.
Customer Service Feedback
For Feedback on your most recent customer service interaction, you may Click here.
Store and ATM Locator
Connect with us!
Reach out to us for any questions, support, or inquiries and let's get started!