Program Description

Experience the convenience of paying your bills on time with EastWest Quick Bills Auto-Charge. Simply enroll for automatic payment on recurring bills of any partner merchant biller to your EastWest credit card.

3 ways to enroll your biller accounts. Enroll now.

1. EastWest Online

   • Step 1: Visit www.ewbanker.com.
   • Step 2: Log in using your registered Username and Password.
   • Step 3: Select “View Credit Cards”.
   • Step 4: Select “Pay a Bill”.
   • Step 5: Select the merchant biller from the list.
   • Step 6: Input required details and click “Continue”.
   • Step 7: Click “Confirm” in Confirm Screen.

   Enrollments received before 11:00 P.M. cut-off are submitted to the merchant biller on the next banking day.

2. EastWest Mobile App

   • Step 1: Open EastWest Mobile App
   • Step 2: Log in using your registered Username and Password.
   • Step 3: Select “Credit Card”.
   • Step 4: Select the EastWest credit card where the biller auto-charge will be set-up.
   • Step 5: Select “Quick Bills”.
   • Step 6: Select the merchant biller from the list.
   • Step 7: Input required details and click “Continue”.
   • Step 8: Click “Confirm” in Quick Bills Enrollment Summary.

   Enrollments received before 11:00 P.M. cut-off are submitted to the merchant biller on the next banking day.

3. EastWest Customer Service

   Call the EastWest 24-Hour Customer Service Hotline at +63288881700 or send an e-mail to cards@eastwestbanker.com using your EastWest registered e-mail address and provide the following details:

   1. Merchant Biller Name
   2. Merchant Biller Subscriber/Account Name
   3. Merchant Biller Subscriber/Account Number

   Enrollments received before 5:00 P.M. cut-off are submitted to the merchant biller on the next banking day.

EastWest will send you an SMS, an e-mail, or a letter of confirmation upon successful enrollment of your periodic bill/s to your declared contact details within a week after your request for enrollment. You may also inquire through the EastWest 24-Hour Customer Service Hotline at +63288881700 or e-mail cards@eastwestbanker.com.

Terms and Conditions

IMPORTANT: Please carefully read these Terms and Conditions of the Quick Bills Auto-Charge Facility that constitute the Agreement between East West Banking Corporation ("Bank") and the Cardholder. By enrolling a merchant biller in the Quick Bills Auto-Charge Facility, the Cardholder will be deemed to have read these Terms and Conditions, and accepts and agrees to be bound by them.

As used herein, "Card" refers to all EastWest credit cards, including Supplementary Card/s and Virtual Card/s, issued by the Bank. The words "I", "me", and "my" refer to the Cardholder whose name is embossed on the Card and to whom the Card has been issued.

Merchant biller is a participating merchant biller of the Bank for auto-charge payment arrangement in the Quick Bills Auto-Charge Facility, such as, but not limited to, utility/ies, telecommunication/s, insurance, and subscriptions/ membership.

1. The Quick Bills Auto-Charge Facility is an automated payment facility wherein I may settle my periodic bill/s/statement of account of merchant billers by automatically charging the amounts due thereof to my Card.
2. I am the principal cardholder and my Card is active and in current status upon enrollment to be eligible for enrollment of the merchant biller/s under my name or a third-party subscriber.
3. I shall enroll the merchant biller/s in the Quick Bills Auto-Charge Facility through EastWest Online Banking, EastWest Mobile App, or EastWest 24-Hour Customer Service Hotline before I may be allowed to settle my periodic merchant bill/s/statement of account to my Card.
4. I acknowledge that the Bank has the absolute discretion to approve, decline or cancel the merchant biller/s enrollment application for whatever reason and without need of notification.
5. In cases when my merchant biller enrollment/s is/are declined or cancelled, I shall not hold the Bank liable, in any event whatsoever, for any damage, loss or liability that I, or the third-party merchant biller/s subscriber, might suffer, directly or indirectly by reason of such decline, rejection or cancellation.
6. Upon approval of my merchant biller/s enrollment, I hereby authorize the Bank to automatically charge the periodic (monthly/quarterly/annually) bill of the enrolled merchant biller/s to my designated Card.
7. I acknowledge that the Bank shall only charge my Card the amount due as provided by the merchant biller/s in the merchant bill/s or statement/s of account, excluding other charges and/or fees not included therein.
8. I shall pay the bill/s amount due directly to the merchant biller/s in case the Bank rejects/declines the scheduled auto-charge of the periodic bill/s or statement/s of account from the enrolled merchant biller/s or cancels my merchant biller/s enrollment in the Quick Bills Auto-Charge Facility.
9. I shall also be solely responsible for any dispute relating to such merchant bill/s or statement/s of account with the merchant biller/s and I shall not hold the Bank liable for auto-charge payments it may make under the Quick Bills Auto-Charge Facility, in spite of such dispute/s.
10. I shall not hold the Bank liable for any loss or damage that I, and/or third-party merchant biller/s subscriber/s, may suffer arising, directly or indirectly, in such cases, but not limited to:
    1. the Bank declines the scheduled auto-charge of the periodic bill/s or statement/s of account for whatsoever reason;
    2. any double payment which may result from my payment of said merchant bill/s or statement/s of account through payment modes other than the Quick Bills Auto-Charge Facility; and
    3. any dispute with the merchant biller/s relating to merchant bill/s or statement/s of account.
11. Notwithstanding my merchant biller/s enrollment in the Quick Bills Auto-Charge Facility, I am solely responsible to check my periodic bill/s or statement/s of account from the enrolled merchant biller/s and EastWest Credit Card Statement/s of Account for posting of the auto-charge payment transaction/s.
12. I hereby authorize the Bank to process late payment of said merchant bill/s or statement/s of account without the need of notification and further authorization thereof, due to reasons beyond the Bank's control such as, but not limited to late receipt of payment instructions, late delivery of accounts/bills or by reason of computer error. In such event, I shall not hold the Bank liable for any penalty, inconvenience, delay, damage, liability, loss or other consequences that may arise from such late payment including but not limited to disconnection or interruption of merchant biller services.
13. The Bank shall have the absolute discretion to decline any periodic auto-charge or cancel my merchant biller/s enrollment even without notice to me for reason/s, such as, but not limited to, insufficient or non-availability of credit limit of my designated Card, or my account has been considered delinquent, or due to default in my obligations in one or more of my Card/s with the Bank, or in any of the Bank credit facilities that I have availed of, or termination, suspension and/or cancellation of my Card (voluntary or involuntary), in such a case, I shall not hold the Bank liable for any damage that I, or the third-party merchant biller/s subscriber/s, may suffer arising, directly or indirectly, in such cases, by reason of such rejection or cancellation.
14. In case my Card is replaced due to reason/s such as, but not limited to, lost, stolen, renewed, upgrade, downgrade or converted to another Card, my merchant biller/s enrollment in the Quick Bills Auto-Charge Facility shall be continued under my replacement Card. Upon Card delivery, I must activate my replacement Card in order for the Bank to process re-enrollment.
    I shall monitor my merchant bill/s or statement/s of account and pay the amount due directly to the merchant while re-enrollment is in process.

15. Earning of rewards points, rebates, or miles for the Quick Bills Auto-Charge transaction/s may vary depending on the credit card product type. Please refer to the specific terms and conditions per credit card product type:

    PROGRAM NAME	REWARDS/REBATE/MILES PROGRAM TERMS AND CONDITIONS
    Limitless Rewards Program	www.ewbanker.com/info/catalog_EastWestVisaMastercard.asp
    Dolce Vita Charms Program	www.ewbanker.com/info/catalog_DolceVita.asp
    Visa Platinum Cash Rewards Program	www.ewbanker.com/info/TC_Visaplatinum.asp
    Platinum Rewards Program	www.ewbanker.com/info/catalog_PlatinumMastercard.asp
    Infinite Rewards Program	www.ewbanker.com/info/Catalog_VISAinfinite.asp
    EveryDay Titanium Mastercard Cash Rebate	www.ewbanker.com/info/ewcc_CashRebateTandC.asp
    EastWest Singapore Airlines KrisFlyer Mastercard	www.ewbanker.com/info/EWSingaporeAirlinesKrisFlyerMastercard_TandC.asp
    Hyundai Rebate Program	www.ewbanker.com/info/catalog_HyundaiMastercard.asp
    DLSAA Mastercard Rewards	www.ewbanker.com/info/catalog_DLSAAMastercard.asp

16. The Bank shall inform me within reasonable time in case the collection agreement between the Bank and the merchant biller is terminated. On the other hand, I may cancel my merchant biller/s enrollment in the Quick Bills Auto-Charge Facility. I shall notify the Bank by calling the EastWest 24-Hour Customer Service Hotline at +63288881700 or by sending a signed letter via e-mail to cards@eastwestbanker.com or fax to +63287845601 to 02, and such cancellation shall be effective after fifteen (15) banking days from receipt thereof.
17. The authorized Quick Bills Auto-Charge transaction of the enrolled merchant biller/s, if any, shall form part of my Total Statement Balance, in addition to my other Card transactions, and shall be included in the computation of the Minimum Payment Due for my applicable Statement of Account billing cycle period.
18. I agree that the foregoing Terms and Conditions are subject to amendments that the Bank may implement from time to time.
19. I further agree that the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards are hereby incorporated by reference and shall form an integral part hereof. I hereby certify that I have read and understood the foregoing Terms and Conditions and the Terms and Conditions Governing the Issuance and Use of EastWest Credit Cards as evidenced by my signature on the application form, or when I retain or use my EastWest credit card.