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HELP AND SUPPORT CENTER - SECURITY AND 
SAFETY TIPS

How to Use InstaPay and PESONet via EastWest Mobile

Step 1:    Log-in with your credentials 

Step 2:    Click Send Money 

Step 3:     Key-in One-Time-Password (OTP) to verify your transaction. Do not share OTP to anyone. 

Step 4:    Select beneficiary type (Registered Payee or One Time Payment) 

Select payment option (local bank, EastWest Bank, international bank)  

Step 5:    Fill-in necessary details 

(account number, name, bank. currency and amount). 

Be sure to check details if accurate 

Step 6:    Select mode of transfer. 

InstaPay 

  • Real-time transfers 
  • Transfer up to Php50,000     

PESONet 

  • Transfer will be credited the next day 
  • Transfer up to Php2,000,000 
  • FREE of charge